Click to Dial

X

X

X

Presence / BLF

X

X

X

Address Book

X

X

X

Call History

X

X

X

Recent Calls

X

X

X

Missed Call Notification

X

X

X

Call Control

X

X

X

Preview Window

X

X

X

Call Toolbar

X

X

X

Busylight Support

X

X

X

App Bar

X

X

X

Preferred Device (muti device support)

X

X

X

Search and Call App for MS Teams Client

X

X

X

Show, Add, Pop CRM Contact for Ringing/Answered Call using MS Teams Client

X

X

X

Select MS Teams as Preferred Dialing Device

X

X

Open MS Teams Chat from NAVA Presence

X

X

Show MS Teams Photo / Avatar in NAVA Presence

X

X

Show Peers MS Teams Availability

X

X

Softphone

X

X

Custom Events

X

X

Client API

X

Agent Features

X

CRM Integrations (Outlook / Google Contacts)

X

X

X

CRM Integrations for All Other Applications

X